FAQs on Account Management
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      1. Slooh Help Center
      2. Frequently Asked Questions
      3. FAQs on Account Management

      FAQs on Account Settings

      | Membership | Email | 

      Membership

      • Does My Membership Get Auto-Renewed?
        Yes. When you joined The Online Telescope, you agreed to an auto-renewable account by default. To prevent further auto-renewal, you may cancel your account at any time.  The account will remain active for the remainder of its term.
      • I Have an Issue Accessing My Account.
        If you have any issues related to your account, go to support.slooh.com and create a ticket. Our team will assist you with any account-related issues.
      • Can I Upgrade My Membership?
        Yes, you can upgrade your membership anytime. However, the full membership fee will be applied and there is no refund provided.
      • How Do I Cancel My Membership?
        Please follow these simple steps to cancel your account:
        1. Login at Slooh.com
        2. Click your profile icon at the top right and select "Account Settings".
        3. Scroll down the page where you will find a "Cancel Account" button.
        4. Press the "Cancel My Account" button on the next page.

      Email

      • Can I Change My Email ID?
        Yes, you can change your email ID. Go to support.slooh.com and create a ticket with an email ID change request.

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